i installed MacOS Ventura 3 days ago and have not been able to shut down mu computer since because of "install in Progress" message

i installed MacOS Ventura 3 days ago and have not been able to shut down my

computer since because of "install in Progress" message. How can i fix this?

MacBook Air 13″, macOS 10.14

Posted on Feb 6, 2023 3:56 PM

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Question marked as Top-ranking reply

Posted on Feb 7, 2023 4:34 AM

pooksapple wrote:

i installed MacOS Ventura 3 days ago and have not been able to shut down my
computer since because of "install in Progress" message. How can i fix this?


If you are stuck—


You can always force quit a shutdown by holding the power button/TouchID for ~6-10 sec.

Force Shut down your Mac.


Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support



After you force quit the computer, then reboot and see where it leaves you...


2 replies
Question marked as Top-ranking reply

Feb 7, 2023 4:34 AM in response to pooksapple

pooksapple wrote:

i installed MacOS Ventura 3 days ago and have not been able to shut down my
computer since because of "install in Progress" message. How can i fix this?


If you are stuck—


You can always force quit a shutdown by holding the power button/TouchID for ~6-10 sec.

Force Shut down your Mac.


Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support



After you force quit the computer, then reboot and see where it leaves you...


Feb 7, 2023 11:45 AM in response to pooksapple

I am going to suggest that your downloaded file has gotten corrupted and isn't loading as it should. It likely needs to be reinstalled. The download should take 45 minutes to an hour, followed by the installation which should take another 45 minutes, more or less with several automatic restarts. DO NOT use Wi-Fi to do the download. It is too slow and almost always fails because it is too slow for these very large files. Use a Wired Ethernet connection and all should go just fine.

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i installed MacOS Ventura 3 days ago and have not been able to shut down mu computer since because of "install in Progress" message

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