I am no longer getting any family sharing notifications on my iphone from my childrens ipads. It was previously working when I first set everything up but now it is not. I have tried to troubleshoot the problem but nothing seems to rectify it.
iPhone 13 Pro Max, iOS 16
Here is a solution where editing the name of a mobile device resolved recent occurrences of this issue. It has worked for at least 8 people (and likely more who never provided feedback). It isn't something that Apple has in its documentation so I am putting it in a separate post for those who are interested in exploring beyond Apple's officially recognized solutions.
Go to: Settings > General > About > Name
Change the name
Then "Done" and retry.
Here is a solution where editing the name of a mobile device resolved recent occurrences of this issue. It has worked for at least 8 people (and likely more who never provided feedback). It isn't something that Apple has in its documentation so I am putting it in a separate post for those who are interested in exploring beyond Apple's officially recognized solutions.
Go to: Settings > General > About > Name
Change the name
Then "Done" and retry.
If Ask to Buy isn't working, read the suggestions in the document: If Ask to Buy isn't working - Apple Support about looking for the request in Messages or Notification Center.
Make sure notifications haven't been disabled. This article discusses notifications: Use notifications on your iPhone or iPad - Apple Support
and this one Change notification settings on iPhone - Apple Support
Make sure the software is up to date on all devices involved.
Sometimes it helps to have the devices involved take a fresh look at settings:
● Try signing out of accounts and back in again.
Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support
Sign in with your Apple ID - Apple Support
● Restarting is a simple step that can resolve many unexpected behaviors.
iPhone: Restart your iPhone - Apple Support then choose your model.
iPad: Restart your iPad - Apple Support
Mac: Ways to start up your Mac - Apple Support
If a problem persists, particularly over several days, try contacting Apple for assistance:
Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
"See a list of Apple phone numbers around the world."
Click here --> Contact Apple for support and service - Apple Support
Thank you so much. This was the only thing that worked. By changing all device names and restarting all devices connected to the family sharing reset it all and we are back in business.
I am no longer getting any family sharing notifications when the request to purchase something
