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A scammer blocked my iPhone

I wanted to sell my son’s phone on “olx” kz

One woman wrote me that she wants to buy and asked me to check if her iCloud open in my son’s phone, after she changed password and wanted money for new password. I didn’t give it and she blocked phone


[Edited by Moderator]

iPhone 11 Pro Max

Posted on Feb 7, 2023 10:40 AM

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Question marked as Top-ranking reply

Posted on Feb 7, 2023 10:49 AM

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).


Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 7, 2023 10:49 AM in response to makpal112

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).


Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support


A scammer blocked my iPhone

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