Unable to read certain sections of a PDF on 2021 iMac running 13.1.

I have an 2021 iMac (running Ventura 13.1). I have a PDF with some check boxes on the form and some sections where text has been filled in to respond to questions. When I click on the file in finder, the finder preview shows all the boxes that have been checked and the text that has been filled in. However, when I open the file, using Preview, all the check boxes are left blank but the text fields show up. Any suggestions on how to adjust this? Or, is there an alternative to Preview that can open the document that has saved information?

iMac 24″, macOS 13.1

Posted on Feb 7, 2023 4:01 PM

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Feb 9, 2023 10:21 AM in response to barryfromgrandforks

Hello barryfromgrandforks,



Thanks for choosing the Apple Support Communities. We see you're having a hard time opening an annotated PDF using Preview. Let's try following the steps in this user guide to see if they help resolve the issue.


Annotate a PDF in Preview on Mac - Apple Support


"Although you can’t edit the text of a PDF in Preview, you can use the markup tools to provide feedback or write down something you want to remember. The editing tools in the Markup toolbar are ideal for collaborating—use them to suggest changes to a PDF and to respond to suggestions.

The Markup toolbar for marking up a PDF.

  1. In the Preview app  on your Mac, click the Show Markup Toolbar button  (if the Markup toolbar isn’t showing).
  2. Use the tools in the toolbar to mark up the PDF (or use the Touch Bar).
  3. Note: To save a PDF and allow annotations to be edited later, choose one of the following: File > Save, File > Export, or File > Export to PDF. (PDFs are also saved with editable annotations when they’re saved automatically.) To save a PDF and flatten annotations (so that they can’t be edited), choose File > Print, then select Save as PDF."


We hope this helps.


Cheers!




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Unable to read certain sections of a PDF on 2021 iMac running 13.1.

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