LG TV unstable with 3rd Gen Apple TV 4K since tvOS 16.3.1 (20K661)

Hello -


We need some recommendations for using our new Apple TV 4K (3rd Gen). There is a "no connection" when moving between Apps (Netflix, Prime, etc.) and between individual show episode. Didn't have this happen before latest update to tvOS 13.3.1 and never with our 2nd Gen Apple TV 4K.


Any recommendations would be greatly appreciated.


Thank you for your assistance.


Current Apple TV 4K Configuration:


Format: 4K Dolby Vision

Match Content: ON for both Dynamic Range & Match Frame Rate

HDMI Connection to TV: HDMI(2) which is ARC.

AirPlay: ON

HomeKit: ON

5G WiFi: ON


Current LG Video Configuration:


HDMI: ULTRA HD Deep Color

Picture Mode: Cinema Home

Auto Device Detection: ON

Sampling (HDMI-CEC): ON

AV Sync Adjustment: ON



Our LG TV Model OLED65E9PUA as purchased supports the following:


4K Ultra HD (3,840 x 2,160)


HDR (High Dynamic Range)


4K Cinema HDR (Dolby Vision®, HDR10, HLG)


HDR Dynamic Tone Mapping Pro


HDMI Input (HDCP 2.2) 4 (1 rear, 3 side)


HDMI Audio Return Channel (ARC) eARC (on HDMI 2)



OLED65E9PUA,

Posted on Feb 8, 2023 4:17 AM

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LG TV unstable with 3rd Gen Apple TV 4K since tvOS 16.3.1 (20K661)

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