Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

found y lost phone. can't connect to it

lost my phone last night . registered it as stolen . remote wiped it and was starting to file claim for new one. It was returned before i finished submitting my application with AppleCare. i canceled my request but can not remove the phone from "lost" because it was reported as stolen. i can't use it at all. Please help.

iPhone 13 Pro

Posted on Feb 8, 2023 6:05 AM

Reply
Question marked as Best reply

Posted on Feb 8, 2023 9:19 AM

Read the document Use Lost Mode in Find Devices on iCloud.com - Apple Support

When you find your lost device, do either of the following to turn off Lost Mode:

- You can turn off Lost Mode by entering your passcode on the device.

- In Find Devices on iCloud.com, click All Devices, then select the device that’s in Lost Mode.


If you still have questions or problems:


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


1 reply
Question marked as Best reply

Feb 8, 2023 9:19 AM in response to Ostritch

Read the document Use Lost Mode in Find Devices on iCloud.com - Apple Support

When you find your lost device, do either of the following to turn off Lost Mode:

- You can turn off Lost Mode by entering your passcode on the device.

- In Find Devices on iCloud.com, click All Devices, then select the device that’s in Lost Mode.


If you still have questions or problems:


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


found y lost phone. can't connect to it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.