Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

How Apple developed the world’s first end‑to‑end hearing health experience. Learn more >

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods Max not turning on and not charging

What is one to do when AirPods Max dos not turn on at all. It does not react to "reset" by holding the two buttons. No flickering light. These are not even three months old. I've had it on charge for 2 days, but nothing. I had it in the case and out of the case trying to charge, but still nothing.

Any wisdom?

Posted on Feb 8, 2023 10:16 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2023 10:29 AM

Hello,

try charging your AirPods Max with a different charging brick and lighting cable. If your AirPods Max don't charge with he other cable, try contacting Apple Support: https://support.apple.com to look more into the issue.


Hope this helps!

-Dallen

1 reply

AirPods Max not turning on and not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.