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Old email address attached to my admin account

I forgot my password to my admin account. I tried to reset my password through utilities but my admin account is attached to an old email I longer use. When I go to forgot Apple is or password, it reads the old email address is reads this Apple ID is not valid. Help!’ I have a MacBook Air sierra

MacBook Air 13″, macOS 10.12

Posted on Feb 8, 2023 11:15 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2023 6:52 AM

Susanamora wrote:

I forgot my password to my admin account. I tried to reset my password through utilities but my admin account is attached to an old email I longer use. When I go to forgot Apple is or password, it reads the old email address is reads this Apple ID is not valid. Help!’ I have a MacBook Air sierra



A lot to sort through here...


Forgot Admin password—


Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


Change or reset the password of a macOS user account ...

https://support.apple.com/en-us/HT202860


If you encrypted your Mac’s boot disk with FileVault 2 —

this prevents you from using your Apple ID to reset your password

(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see "Turn Off FileVault" Button Grayed Out --… - Apple Community


Reset your login password using your Apple ID


Click the arrow next to “reset it using your Apple ID.” If you don't see an arrow , see the Apple Support article If you can't reset your Mac login password. Enter an Apple ID and password, then click Next. Follow the instructions to reset your login password.


Same link as above: https://support.apple.com/en-mide/guide/mac-help/mh35902/mac


If your Apple ID is locked or disabled If your Apple ID is locked or disabled - Apple Support


https://iforgot.apple.com/password/verify/appleid


https://iforgot.apple.com


If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID password - Apple Support



Activation Lock—

https://al-support.apple.com/#/getsupport/en_US




1 reply
Question marked as Top-ranking reply

Feb 10, 2023 6:52 AM in response to Susanamora

Susanamora wrote:

I forgot my password to my admin account. I tried to reset my password through utilities but my admin account is attached to an old email I longer use. When I go to forgot Apple is or password, it reads the old email address is reads this Apple ID is not valid. Help!’ I have a MacBook Air sierra



A lot to sort through here...


Forgot Admin password—


Reset your Mac login password - Apple Support

https://support.apple.com/guide/mac-help/reset-your-mac-login-password-mh35902/mac


Change or reset the password of a macOS user account ...

https://support.apple.com/en-us/HT202860


If you encrypted your Mac’s boot disk with FileVault 2 —

this prevents you from using your Apple ID to reset your password

(since the password is used in FileVault’s encryption). Read this Apple support document for more information about FileVault. see "Turn Off FileVault" Button Grayed Out --… - Apple Community


Reset your login password using your Apple ID


Click the arrow next to “reset it using your Apple ID.” If you don't see an arrow , see the Apple Support article If you can't reset your Mac login password. Enter an Apple ID and password, then click Next. Follow the instructions to reset your login password.


Same link as above: https://support.apple.com/en-mide/guide/mac-help/mh35902/mac


If your Apple ID is locked or disabled If your Apple ID is locked or disabled - Apple Support


https://iforgot.apple.com/password/verify/appleid


https://iforgot.apple.com


If you forgot your Apple ID password - Apple Support

If you forgot your Apple ID password - Apple Support



Activation Lock—

https://al-support.apple.com/#/getsupport/en_US




Old email address attached to my admin account

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