Newsroom Update

Updates to the Home experience elevate entertainment and bring more convenience. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

update wifi password for apple tv

How do I update my Wi-Fi password on my Apple TV?


Posted on Feb 8, 2023 11:23 AM

Reply
6 replies

Mar 19, 2023 2:28 AM in response to southcove808

Your issue is not with Apple TV, but with your router settings. You are advised to set your router to not use both bands as separate networks (i.e. different SSID network names). Instead, have your router bridge (combine) both as one logical network under one name, with one Wi-Fi password, so that devices can connect to the Wi-Fi band and channel that they think is best for them. Let your router do the routing (automatically), as intended.


Recommended settings for Wi-Fi routers and access points - Apple Support

Feb 9, 2023 12:12 AM in response to 2015hindsight

mind you passwords are case sensitive so SecretPassword is not the same as secretpassword


also some wifi routers keep 5Ghz wifi and 2.4Ghz as separate networks which can have different passwords so if you only configured one of them with your password and the appletv try to connect to the other it can give problems


also if one keep the the SSID the default then one can at times think one is connecting to ones wifi network but one is really trying to connect to a wifi network close by with a similar name


Mar 18, 2023 11:44 PM in response to 2015hindsight

I had the same problem with my Apple TV 4K box right after my DSL modem was replaced with a new one. I figured out how to fix this while troubleshooting. In the modem settings, when I disabled the 5GHz wireless radio, devices must now connect via the 2.4GHz wireless radio. The Apple TV 4K now accepted the password and connected successfully to my WiFi network. When I disabled 2.4GHz, and enabled 5GHz the Apple TV 4K gets the "incorrect password" issue again. It seems when both 2.4GHz and 5GHz are enabled (the default setting), the Apple TV 4K was connecting via 5GHz (and getting the issue). This is really only a workaround until Apple fixes this issue with 5GHz connections and updates the software.

update wifi password for apple tv

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.