Garmin Fenix inaccessible via Garmin Express under MacOS ventura

Someone previously posted a response to this issue by posting a link to Garmin's advice here:

https://support.garmin.com/en-US/?faq=Lov8UjAnxR1pnz9EJ5kPb9


HOWEVER, the Garmin link is clearly outdated, as none of the screenshots have been updated for Ventura. I have attempted to follow the advice but adapted for Ventura, but my watch remains inaccessible via Garmin Express.

MacBook Air Apple Silicon

Posted on Feb 8, 2023 3:21 PM

Reply
1 reply

Feb 10, 2023 3:23 PM in response to SteveinPgh

Hi there SteveinPgh,


If you are having issues using an app on your MacBook Air, these steps from If an app on your Mac stops responding, closes unexpectedly, or won’t open can help resolve what's happening:

1. Quit and reopen the app
Quit the app, then open it again. If the app won't quit, force the app to quit. Then check to see if the problem with the app is fixed.
 
2. Restart your Mac
Restart your Mac. Then check to see if the problem with the app is fixed.
 
3. Check for updates
To see if updates are available for the app, open the App Store, then click Updates. If updates aren't available for the app, update the software on your Mac. Or if you didn't get the app from the App Store, look for updates to the app on the app developer's website. Then check to see if the problem with the app is fixed.
 
4. Reinstall the app
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. If you didn't get the app from the App Store, redownload the app on the app developer's website. Then check to see if the problem with the app is fixed.


If this continues to occur after looking over that, then the app developer or device manufacturer would be the best equipped to look into this further. Use this to reach out: How to contact an app developer


Take care.


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Garmin Fenix inaccessible via Garmin Express under MacOS ventura

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