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Apple Business Connect Support

Has anyone received any response at all from Apple Business Connect support? I have submitted three verification requests for three clients and I have contacted "Apple Support" two other times over 10 days with no response.


I am trying to make edits to the businesses and locations for my clients. I would like to set up other clients but I am hesitant to do so until I get the existing account corrected.

Posted on Feb 8, 2023 4:23 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2023 8:15 AM

Good morning.


Unfortunately, this is primarily a consumer-focused, user-to-user venue and does not have support sections for Apple's business and educational initiatives. I sadly doubt a "has anyone..." query will find other ABC users here.


I looked for a support link on the ABC home page and did not see one. However, it may show up once one logs in, which I cannot. So....


  • For resolving the immediate issue, assuming there is no support link showing once you log into ABC, I believe you will have to call Apple.
  • For other initiatives, Apple sets up a client's employee, often one of your HR or IT employees, as the initiative lead and that person is given contact information. Maybe ABC works the same.


If you cannot find web-based support, I recommend using the website feedback link to inform Apple of this weakness in the website. Use the first option in the puldown menu:


Feedback - Apple.com Website - Apple


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2 replies
Question marked as Top-ranking reply

Feb 9, 2023 8:15 AM in response to DietRite1931

Good morning.


Unfortunately, this is primarily a consumer-focused, user-to-user venue and does not have support sections for Apple's business and educational initiatives. I sadly doubt a "has anyone..." query will find other ABC users here.


I looked for a support link on the ABC home page and did not see one. However, it may show up once one logs in, which I cannot. So....


  • For resolving the immediate issue, assuming there is no support link showing once you log into ABC, I believe you will have to call Apple.
  • For other initiatives, Apple sets up a client's employee, often one of your HR or IT employees, as the initiative lead and that person is given contact information. Maybe ABC works the same.


If you cannot find web-based support, I recommend using the website feedback link to inform Apple of this weakness in the website. Use the first option in the puldown menu:


Feedback - Apple.com Website - Apple


Apple Business Connect Support

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