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Apple Business Connect Support

Has anyone received any response at all from Apple Business Connect support? I have submitted three verification requests for three clients and I have contacted "Apple Support" two other times over 10 days with no response.


I am trying to make edits to the businesses and locations for my clients. I would like to set up other clients but I am hesitant to do so until I get the existing account corrected.

Posted on Feb 8, 2023 4:23 PM

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Posted on Apr 20, 2023 11:05 AM

I can not get any answe from them. Ive had so many problems and things going wrong. Ive sent 5 mails in last two weeks. Many other messages through their "contact" button. No response at all. Maps in my area is hopeless, lots of mis information. Im trying to add my business to Maps and getting nowhere.


Any ideas anyone????

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Apr 20, 2023 11:05 AM in response to DietRite1931

I can not get any answe from them. Ive had so many problems and things going wrong. Ive sent 5 mails in last two weeks. Many other messages through their "contact" button. No response at all. Maps in my area is hopeless, lots of mis information. Im trying to add my business to Maps and getting nowhere.


Any ideas anyone????

Feb 9, 2023 8:15 AM in response to DietRite1931

Good morning.


Unfortunately, this is primarily a consumer-focused, user-to-user venue and does not have support sections for Apple's business and educational initiatives. I sadly doubt a "has anyone..." query will find other ABC users here.


I looked for a support link on the ABC home page and did not see one. However, it may show up once one logs in, which I cannot. So....


  • For resolving the immediate issue, assuming there is no support link showing once you log into ABC, I believe you will have to call Apple.
  • For other initiatives, Apple sets up a client's employee, often one of your HR or IT employees, as the initiative lead and that person is given contact information. Maybe ABC works the same.


If you cannot find web-based support, I recommend using the website feedback link to inform Apple of this weakness in the website. Use the first option in the puldown menu:


Feedback - Apple.com Website - Apple


Apple Business Connect Support

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