Text notifications on lock screen

I do not get text notification sounds when it is on the locked screen and I’ve checked the notifications? I also don’t get notified on my i watch?

iPhone 14 Pro Max

Posted on Feb 10, 2023 5:42 PM

Reply
2 replies

Feb 13, 2023 9:04 AM in response to Lisssil7

Hello Lisssil7,


Let's use the steps below to make sure that both your iPhone and Apple Watch are up to date:


Get ready to update

Next, check these things:
1. Make sure that your iPhone is updated to the latest version of iOS.
2. Make sure that your Apple Watch is at least 50 percent charged.
3. Make sure that your iPhone is connected to Wi-Fi.

Keep your iPhone near your Apple Watch throughout the update. It could take from several minutes to an hour for the update to complete, so you might want to update overnight or wait until you have time.

Update your Apple Watch using your iPhone

You can wait until Apple Watch notifies you when a new update is available. Tap Update Tonight in the notification, then go to your iPhone to confirm that you want to update overnight. At the end of the day, leave your Apple Watch and iPhone charging overnight so the update can complete.

Or you can update your Apple Watch with your iPhone manually:
1. On your iPhone, open the Apple Watch app, then tap the My Watch tab. 
2. Tap General > Software Update.

3. Download the update. If asked for your iPhone passcode or Apple Watch passcode, enter it. 
4. Wait for the progress wheel to appear on your Apple Watch. It could take from several minutes to an hour for the update to complete. 


You can also find those steps in this resource: Update your Apple Watch - Apple Support


If your devices are both up to date, let's restart:


Restart your iPhone - Apple Support


Restart your Apple Watch - Apple Support


Updating and restarting can sometimes help address odd behaviors.


Should that still persist, do you experience the same behavior with notifications from other apps?


Let us know, and we'll keep moving forward from there.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Text notifications on lock screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.