My Face ID still wont work what’s wrong with it?

I have to type in my password why is that? I’ve tried everything.

Posted on Feb 11, 2023 5:16 AM

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Question marked as Top-ranking reply

Posted on Feb 11, 2023 5:19 AM

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


Try setting it up again as described in this document --> Use Face ID on your iPhone or iPad Pro - Apple Support

- including how to turn on


1 reply
Question marked as Top-ranking reply

Feb 11, 2023 5:19 AM in response to jakesztuk

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.


Try setting it up again as described in this document --> Use Face ID on your iPhone or iPad Pro - Apple Support

- including how to turn on


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My Face ID still wont work what’s wrong with it?

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