Hi all,
I just finished upgrading my MacBook Pro from macOS Big Sur to Ventura.
Everything seems working except the screenshot app. That doesn't start up, no clue what to do.
Anyone that knows what is going on?
Thanks in advance for helping me out.
Greets,
Dany
MacBook Pro 15″, macOS 10.15
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
3 - Does the issue present in this mode ?
4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
3 - Does the issue present in this mode ?
4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
You are welcome and thank you too
Do come back to the Apple Support Communities ( ASC ) in the future, if / or when additional questions may arise
Are you saying when you press "command+shift+5" the screen shot window doesn't appear?
Thanks P. Phillips,
restarting in safe mode did the trick, now it works again !!
screenshot app not working with ventura
