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Candace0130 Author

Level 1

4 points

Disabled account

Hi - I’m attempting to update my iCloud and it is saying my account has been disabled in App Store and iTunes. Not sure how to fix this or why it happened… any help??

Posted on Feb 11, 2023 8:55 AM

Top-ranking reply

FoxFifth

Level 10

472,623 points

Posted on Feb 11, 2023 9:05 AM

It is usually a billing-related issue. This is primarily a user-to-user support forum; other Apple users like you. You will need to contact Apple Support. The following Apple Support article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Disabled account

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