Cannot sync an iPad Pro to Monterey

I have connected the iPad IOS 16.3 using USB and Lighting Cable (thunderbolt) to a Mac Mini running Monterey v12.6.3 and I never get a message about trusting the computer and the iPad does not show up in the Finder sidebar. I have rebooted, shut down and restarted and still nothing. I hope someone has an answer to this problem. Thanks.

iPad Pro, iPadOS 16

Posted on Feb 11, 2023 9:45 AM

Top-ranking reply

jmarse1

Community Specialist

Posted on Feb 13, 2023 1:41 PM

Hi John Mosby,

We'll be glad to look into this with you further. Luckily, Apple has an article for this exact scenario. It will show you what to do if you're unable to see your device in the sidebar after connecting: If your device doesn’t appear in the sidebar when connected to Mac - Apple Support

"Set Finder settings to show your device in the sidebar

Connect your device to your Mac.
You can connect your device using a USB or USB-C cable or using a Wi-Fi connection. See Sync content between your Mac and iPhone, iPad, or iPod touch over Wi-Fi.
In the Finder on your Mac, choose Finder > Settings.
Click Sidebar.
Below Locations, select the CDs, DVDs, and iOS Devices checkbox.
Check the sidebar again, below Locations, to see if your device is showing.
Click the device to see the syncing options.

If your device still doesn’t appear in the sidebar, see the Apple Support article If your computer doesn’t recognize your iPhone, iPad, or iPod."

We hope this helps you out.

Cheers.

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Cannot sync an iPad Pro to Monterey

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