Blank white tile appears while texting.

Recently my messenger app has been opening a blank white widget in the bottom right corner of my screen. This only seems to happen when texting one person and not every time the conversation is opened. This widget can be moved around the screen and will stay open even when switching to different apps. If the box is clicked it leads to the notes app. Attached is an example of this box. Does anyone know how to prevent this from happening?

Posted on Feb 11, 2023 10:35 AM

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1 reply

Feb 13, 2023 1:56 PM in response to Need-help67

Hello Need-help67,


Is this happening with the built-in Messages app made by Apple or the third-party app, Messenger?


Either way, you'll want to start by making sure your iPhone is updated to the latest software version, which is iOS 16.3. You can check the currently installed version by going to Settings > General > About > Software Version. Learn more about updating your iPhone here: Update your iPhone or iPad - Apple Support


If this is happening with the third-party app, Messenger, try working through all the steps in this support article to see if they resolve the issue for you: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


Let us know how it goes.


Thanks!


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Blank white tile appears while texting.

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