White/blank photos on iPhone 11 Pro Max
I have 5 pics that I took that won’t load. They are just white/blank. Is there anyway to retrieve them?
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User profile for user:
WinsC1
User level:
Community Specialist
Hey Valpomac20,
Do you use iCloud Photos to store photos on your iPhone? If so, we'd recommend trying to download those photos from iCloud to see if that helps.
This article explains how: Download iCloud photos and videos - Apple Support
"On your iPhone, iPad, or iPod touch
- On iCloud.com, tap Photos.
- Tap Select, then tap a photo or video. To select multiple photos or videos, tap more than one. To select your entire library, tap Select All.
- Tap the more button
. - Choose Download, then tap Download to confirm. "
We'd also recommend ensuring your iPhone has available free storage space, as low storage could potentially prevent photos from loading. This article explains how to check and manage your storage: Manage your photo and video storage - Apple Support
Thanks!
Thanks!