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Level 1

4 points

Forgot screen Time

Please help. I set the screen time on my daughters iPhone 11 and can’t remember the code.

iPhone 11

Posted on Feb 12, 2023 1:31 AM

Top-ranking reply

Level 10

208,584 points

Posted on Feb 12, 2023 1:43 AM

These are the minimum requirements to reset the ScreenTime passcode:

The device must run iOS/iPadOS 13.4 or later;
You must know the Apple ID & Password that were used to set up that ScreenTime Passcode;
If you are part (member) of Family Sharing, ask the Organizer.

If you meet ALL above requirements, these are the instructions:--> If you forgot your Screen Time passcode – Apple Support

Shouldn't be this case, you need to erase that device following these instructions (even if related to the passcode to lock/unlock device's screen):--> If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

The bad news is that you cannot restore data from a backup, since the ScreenTime passcode would come back in.

Regards

Giulio

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