iPhone XS - iOS update 16.3 - No Face ID - How do I fix this?

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Level 1

4 points

iPhone XS - iOS update 16.3 - No Face ID - How do I fix this?

My XS phone has automatically updated to iOS 16.3. I no longer have Face ID.

Have tried resetting it up but it wont even go through the steps.

HELP....everything I do is unlocked with face ID, its like I am using someone else phone and having to re sign into everything. every time I use it with passcodes. I am sure to have forgotten some of them.

If I can not fit how can I revert back to previous iOS where Face ID will work?

Thank you brains trust

Rach

iPhone XS

Posted on Feb 12, 2023 6:16 PM

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Answer 1

Best reply

Limnos

Level 10

411,451 points

Feb 12, 2023 7:58 PM in response to Rachbo

Hello,

Apple has several documents helping you with Face ID.

This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support

If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.

Have you tried simply restarting your device?

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Answer 2

Rachbo Author

Level 1

4 points

Feb 12, 2023 8:53 PM in response to Limnos

Thank you,

Yes, had turning off and on again before posting. However, after 1/2 a day I was able to reset and turn on again Face ID so currently working.

Thank you for your help :)

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iPhone XS - iOS update 16.3 - No Face ID - How do I fix this?

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