the Apple TV Gen 3 is stuck on data & privacy screen.
The Apple TV is 3rd Generation and it is plugged via ethernet cable to my local network.
I use my remote control also cannot choose continue or learn more,
is it have any solution to solve it?
The Apple TV is 3rd Generation and it is plugged via ethernet cable to my local network.
I use my remote control also cannot choose continue or learn more,
is it have any solution to solve it?
Please use the button combination procedure instead.
Please use the button combination procedure instead.
Is this about the older HD 3rd generation model, or about the latest 4K 3rd generation model?
Identify your Apple TV model - Apple Support
Find your Apple TV model number - Apple Support
Possibly the linking or pairing between the box and the remote is lost, and needs to be re-established.
I exchanged the battery for the Apple Remote (aluminium) before, but the status light still didn't blink.
I try to pair it with Apple TV Remote (1st generation) the status light is blinking. But I press up and down button and still cannot choose the continue or learn more.
Apple TV (3rd generation)
https://web.archive.org/web/20170219202753/https://support.apple.com/en-us/HT201254
for this link i unable to go to Settings > General > Remotes and choose Pair Apple Remote,
Does the status light blink on the box when pressing any of the buttons? That would mean that it at least detects a signal.
Try exchanging the battery for a new one. How to replace the battery in your Apple Remote - Apple Support.
Hi Urquhart1244,
i try the button combination procedure,
but the screen didn't appear the broken or linked chain symbol.
the Apple TV Gen 3 is stuck on data & privacy screen.