Same: Taps open menus not apps

Dear Anyone who could help,


On an brand new M2 iPad pro 256gb updated to ipadOs16.3 - I tap on apps and a menu / quick action menu appears. This does not disappear until I restart, and this happens frequently. This imparts delays in time-sensitive work I do with the device.


How do we eliminate this problem?

iPad Pro, 11-inch, 4th Gen, Wi-Fi

Posted on Feb 12, 2023 8:07 PM

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5 replies

Feb 14, 2023 4:45 PM in response to alx_pal


Hello alx_pal,


Thanks for checking.


1. First, update to iOS 16.3.1, as a new version can correct known issues, or even help with the new update of a clean installed iOS.


2. Turn taps slow and Haptic to slow.


3. Then restart: Restart your iPad - Apple Support


4. Then go back and reset taps and Haptics to the speeds you want. Test.


5. If the issue remains, please reach out to Apple Support to investigate this further. Contact Apple Support


Thanks.

Feb 14, 2023 10:34 PM in response to Eric--F

Thank you for this tip, I tried it and so far the action menus do not pop up. It has been 2 hours since I did it.


However, when I tap on an individual photo in the photos app, instead of opening a bigger picture, it selects the photo (with a blue checkmark) even if I did not indicate to select it (not tapping the upper right hand button for selecting).


edit: restarting the ipad removes this problem, similar to the action menu


Is this part of the problem also?

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Same: Taps open menus not apps

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