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Level 1

8 points

none of the resets are unfreezing my phone

my new phone is compeltely frozen. I have done all the rests, restore etc and once I get to the 'swipe up to recover' i cant swipe up...

Posted on Feb 12, 2023 8:51 PM

Top-ranking reply

Level 10

103,870 points

Posted on Feb 13, 2023 4:44 AM

Hello,

Have you tried connecting it to your computer as explained in this link? See this:

If no help, reply back with more detail.

Good luck.

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