I have to update the credit card number for iCloud and cannot delete the one in file. What do I do?

I have to update the credit card number for iCloud and cannot delete the one in file. What do I do?

iPhone 14 Pro, iOS 16

Posted on Feb 13, 2023 5:52 AM

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Question marked as Top-ranking reply

Posted on Feb 14, 2023 1:21 AM

Hi Isastev,

Welcome to the Apple (user-to-user) Community.


Re: "I have to update the credit card number for iCloud

and cannot delete the one in file". 


As Apple requires at least one card on file at all times if you have active subscriptions (like iCloud), you would need to add the new card first.


Re: What do I do?


Check the new card is one that Apple can accept in your country or region:

Payment methods that you can use with your Apple ID – Apple Support


How to: Add a payment method to your Apple ID – Apple Support


How to: Remove a payment method from your Apple ID - Apple Support


or

What to do:

If you need to change or update your Apple ID payment method – Apple Support


If needed:

Billing and Subscriptions:

There is info., available online,

and

a "Get Support" link at the bottom of the webpage (link below)

Subscriptions and Billing - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Feb 14, 2023 1:21 AM in response to Isastev

Hi Isastev,

Welcome to the Apple (user-to-user) Community.


Re: "I have to update the credit card number for iCloud

and cannot delete the one in file". 


As Apple requires at least one card on file at all times if you have active subscriptions (like iCloud), you would need to add the new card first.


Re: What do I do?


Check the new card is one that Apple can accept in your country or region:

Payment methods that you can use with your Apple ID – Apple Support


How to: Add a payment method to your Apple ID – Apple Support


How to: Remove a payment method from your Apple ID - Apple Support


or

What to do:

If you need to change or update your Apple ID payment method – Apple Support


If needed:

Billing and Subscriptions:

There is info., available online,

and

a "Get Support" link at the bottom of the webpage (link below)

Subscriptions and Billing - Official Apple Support


All the best :-)

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I have to update the credit card number for iCloud and cannot delete the one in file. What do I do?

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