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Can’t write reviews on the App Store, there’s bug in the keyboard

iPhone 13 Pro

Posted on Feb 13, 2023 1:09 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2023 7:26 PM

Hey there Ron1Ron,


Thanks for reaching out to the Apple Support Communities.


To get started, if you close and reopen the App Store does the issue persist? Have you tried restarting your iPhone to see if that's able to help with the issue? If not, give that a try with the steps shown below: Restart your iPhone - Apple Support


How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.


Also, have you had a chance to update your iPhone to the most recent iOS version that was released recently? If not, since updating can often bring the latest features, security updates, and bug fixes, we would recommend updating the iOS and test the issue again.


For help with updating the iOS on your iPhone, check out this next link here: Update your iPhone or iPad - Apple Support


Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


Keep us updated on the results.


Take care!

2 replies
Question marked as Top-ranking reply

Feb 14, 2023 7:26 PM in response to Ron1Ron

Hey there Ron1Ron,


Thanks for reaching out to the Apple Support Communities.


To get started, if you close and reopen the App Store does the issue persist? Have you tried restarting your iPhone to see if that's able to help with the issue? If not, give that a try with the steps shown below: Restart your iPhone - Apple Support


How to restart your iPhone X, 11, 12, 13, or later
1. Press and hold either volume button and the side button until the power-off slider appears.
2. Drag the slider, then wait 30 seconds for your device to turn off. If your device is frozen or unresponsive, force restart your device.
3. To turn your device back on, press and hold the side button (on the right side of your iPhone) until you see the Apple logo.


Also, have you had a chance to update your iPhone to the most recent iOS version that was released recently? If not, since updating can often bring the latest features, security updates, and bug fixes, we would recommend updating the iOS and test the issue again.


For help with updating the iOS on your iPhone, check out this next link here: Update your iPhone or iPad - Apple Support


Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


Keep us updated on the results.


Take care!

Can’t write reviews on the App Store, there’s bug in the keyboard

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