why my old message always jump up to top again?
why my old message always jump up to top at same time 3am everyday? And after I sent new massage, some old massages jump up to top as well. How to fix?
iPhone 14 Pro Max, iOS 16
why my old message always jump up to top at same time 3am everyday? And after I sent new massage, some old massages jump up to top as well. How to fix?
iPhone 14 Pro Max, iOS 16
tonyjing,
If the device isn't already using iOS 16.3.1 (and is compatible with it), be sure to perform the update as that'll ensure it's using the latest available improvements: Update your iPhone or iPad - Apple Support
For unexpected issues with an app, it may also help in some situations to try force closing the app, and relaunch it: Close an app on your iPhone or iPod touch - Apple Support
iPhone X and later
1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
2. Swipe right or left to find the app that you want to close.
3. Swipe up on the app's preview to close the app
If you continue to experience issues you may also try reaching out to Apple Support for a further investigation: Apple Support
Cheers.
Hello tonyjing,
We see you're experiencing an issue with Messages. We'd like to learn additional details to help facilitate additional replies from the community. Let us know the following.
These details and any you can provide can help. However, as a general starting point for troubleshooting, we always recommend trying a restart and also backing up and updating to the latest software version.
Regards.
Hi ryane77,
I restart iPhone. The old messages all jump up to top at iPhone turn on time.
The messages is iMessage and sms both.
I found these old messages is not sent and received by this iPhone. They are all old messages from old mobile.
why my old message always jump up to top again?