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Unable to download item please try again later

I’m trying to open an app on my iPad that I normally use daily and suddenly won’t open. Receive message box saying “Unable to download item please try again later” and done or retry option. Tried common fixes but not fixed. What causes this and what else can I try?

Thank you

iPad Air Wi-Fi, Cellular

Posted on Feb 13, 2023 6:01 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 14, 2023 4:26 AM

Removing and reinstalling the offending App may resolve the issue. Deleting the App removes both the App and any associated data - whereas Offloading the App will remove the App, but will preserve the associated App data.


Assuming that the App has data that you would like to preserve, begin with offloading the App. From iPad settings:

Settings > General > iPad Storage > [Name of the App] > Offload App


After offloading the offending App, close the settings App, then restart the iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



Having performed the restart, reinstall the App from the App Store.


If the problem has been resolved, you’re done; if not, fully delete the App (noting that any associated data will also be removed from the iPad), restart the iPad, then reinstall again.

2 replies
Question marked as Top-ranking reply

Feb 14, 2023 4:26 AM in response to warmcashews

Removing and reinstalling the offending App may resolve the issue. Deleting the App removes both the App and any associated data - whereas Offloading the App will remove the App, but will preserve the associated App data.


Assuming that the App has data that you would like to preserve, begin with offloading the App. From iPad settings:

Settings > General > iPad Storage > [Name of the App] > Offload App


After offloading the offending App, close the settings App, then restart the iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.



Having performed the restart, reinstall the App from the App Store.


If the problem has been resolved, you’re done; if not, fully delete the App (noting that any associated data will also be removed from the iPad), restart the iPad, then reinstall again.

Feb 13, 2023 9:09 PM in response to warmcashews

warmcashews Said:

"Unable to download item please try again later: I’m trying to open an app on my iPad that I normally use daily and suddenly won’t open. Receive message box saying 'Unable to download item please try again later' and done or retry option. Tried common fixes but not fixed. What causes this and what else can I try? Thank you"

-------


Troubleshooting App not Operating:


Contact the Developer:

If that does not work, then the Developer probably has yet to do their part in making this compatible. So, contact the Developer. You'll find their Contact Us info in the app's site of the App Store.

Unable to download item please try again later

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