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restore ipad as new

I was given an ipad from my sister and she restored the ipad to factory settings. However, it requires a passcode after the restore. I've put the ipad into recovery mode and attempted to do a restore as new. I continue to get an error that a network connection was reset and the restore fails.


After each restore, the ipad returns to the unknown passcode default.

Posted on Feb 13, 2023 7:32 PM

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Posted on Feb 13, 2023 7:44 PM

"restore ipad as new: I was given an ipad from my sister and she restored the ipad to factory settings. However, it requires a passcode after the restore.[...]"

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Troubleshooting iPhone Restore Password:

Tried this?: This is the site your sister needs to use: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support. So, have her perform as instructed there, including the iCloud logout. You'd then set this up, with the new passcode.

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Question marked as Best reply

Feb 13, 2023 7:44 PM in response to DevorahDeBaca

"restore ipad as new: I was given an ipad from my sister and she restored the ipad to factory settings. However, it requires a passcode after the restore.[...]"

-------


Troubleshooting iPhone Restore Password:

Tried this?: This is the site your sister needs to use: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support. So, have her perform as instructed there, including the iCloud logout. You'd then set this up, with the new passcode.

restore ipad as new

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