123chloe Author

Level 1

4 points

My Face ID is not working

My Face ID is not working

iPhone 6 Plus, iOS 12

Posted on Feb 14, 2023 7:41 AM

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Level 7

30,084 points

Posted on Feb 14, 2023 7:51 AM

chloe ~ You shouldn't expect Face ID to work on your iPhone 6 Plus. Face ID is only on iPhone X and newer models.

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Level 7

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Feb 14, 2023 7:51 AM in response to 123chloe

chloe ~ You shouldn't expect Face ID to work on your iPhone 6 Plus. Face ID is only on iPhone X and newer models.

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Feb 14, 2023 7:43 AM in response to 123chloe

Try this link:

If Face ID isn’t working on your iPhone or iPad Pro – Apple Support (UK)

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My Face ID is not working

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