Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone Face ID isn't working

Face ID have a problem


[Re-Titled by Moderator]

iPhone XS Max, iOS 16

Posted on Feb 14, 2023 8:57 AM

Reply
Question marked as Best reply

Posted on Feb 14, 2023 8:58 AM

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.



1 reply
Question marked as Best reply

Feb 14, 2023 8:58 AM in response to Abdulbaistkhan12

Hello,


Apple has several documents helping you with Face ID.


This document is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support


If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list of things to try in this document: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

If the first 8 don't solve the issue then use #9, contact Apple.



iPhone Face ID isn't working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.