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I have iPad 12.9 5th gen and in ios16.3 and whenever I go into Instagram, my iPad freezes. I have to close it completely and try again. Sometimes I have to just leave it and just not use Insta, but it is frustrating, especially if I have messages I want to read. This is very recent, so not sure if it could be the last update?
iPad Pro, 12.9-inch, 6th Gen, Wi-Fi
Hi islandlady91,
I'm sorry to hear about the issues you've been experiencing with your iPad Pro!
to help resolve this issue, a good first step would be to restart your iPad. If you aren't sure how to do this, follow this Apple Support guide: Restart your iPad - Apple Support
If you're still experiencing this issue, try uninstalling and reinstalling Instagram. If you aren't sure how to delete an app, see this Apple Support guide: Delete apps on your iPhone, iPad, and iPod touch - Apple Support and if you aren't sure how to reinstall Instagram, follow this guide: Download apps and games on your iPhone or iPad - Apple Support
If the issue persists, you can try contacting Apple Support: iPad - Official Apple Support
Hope this is helpful and you have a wonderful rest of your day!
-Dallen
Hi islandlady91,
I'm sorry to hear about the issues you've been experiencing with your iPad Pro!
to help resolve this issue, a good first step would be to restart your iPad. If you aren't sure how to do this, follow this Apple Support guide: Restart your iPad - Apple Support
If you're still experiencing this issue, try uninstalling and reinstalling Instagram. If you aren't sure how to delete an app, see this Apple Support guide: Delete apps on your iPhone, iPad, and iPod touch - Apple Support and if you aren't sure how to reinstall Instagram, follow this guide: Download apps and games on your iPhone or iPad - Apple Support
If the issue persists, you can try contacting Apple Support: iPad - Official Apple Support
Hope this is helpful and you have a wonderful rest of your day!
-Dallen
Thank you, that seems to have worked well.
Glad to hear.
my iPad freezes in Instagram recently
