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Ventura 13.2.1 broke file sharing and related issues

After installing 13.2.1 file sharing stopped working on my iMac. Tried turning off/on with a reboot but does not work. Even worse, when turning off File Sharing, the Sharing pref panel becomes unresponsive and the Restart and Shut Down commands do not work. Have to do a hard shut down with the button.

Posted on Feb 14, 2023 3:41 PM

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87 replies

Feb 16, 2023 4:50 AM in response to J_Johnnyboy

Having the same problem as the OP, I can share that SafeMode does not help in any way. None of the fixes people describe online – deleting Custom Icons, turning SMB3 back to 2, Switching FileSharing off, reboot and on again, seems to work. 13.2.1 did not fix this issue which prevails since the Upgrade to 13.2 on all of our Macs, basically making it impossible to work from network-shared folders and drives.

Feb 15, 2023 5:03 PM in response to Ken225

Hi Ken225,


We recommend you try the steps in the link below since file sharing on your Mac is not working as expected.


Set up file sharing on Mac - Apple Support


To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "Set up file sharing."


1) On your Mac, choose Apple menu  > System Settings, click General  in the sidebar, then click Sharing on the right. (You may need to scroll down.)
2) Turn on File Sharing, then click the Info button  on the right.
3) To select a specific folder to share, click the Add button  at the bottom of the Shared Folders list, locate the folder, select it, then click Add.
The Public folder of each user with an account on your Mac is shared automatically. To prevent a folder from being shared, select it in the Shared Folders list and click the Remove button .
4) Control-click the name of the folder, choose Advanced Options, select desired options, then click OK. 
See Set advanced file sharing options.
5) By default, any user set up on your Mac in Users & Groups settings can connect to your Mac over the network. A user with an administrator account can access your entire Mac.

To give only specific users or groups access to a folder, select the folder in the Shared Folders list, click the Add button  at the bottom of the Users list, then do one of the following:

*Add users or groups from all users of your Mac: Select Users & Groups in the list on the left, select one or more names in the list on the right, then click Select.
*Add users or groups from everyone on your network: Select Network Users or Network Groups in the list on the left, select one or more names in the list on the right, then click Select.
* Add someone from your contacts and create a sharing-only account for them: Select Contacts in the list on the left, select a name in the list on the right, click Select, create a password, then click Create Account.
6) To specify the amount of access for a user, select the user in the Users list, click the pop-up menu next to the user name, then choose one of the following:
*Read & Write: The user can see and copy files to and from the folder.
*Read Only: The user can view the contents of the folder but can’t copy files to it.
*Write Only (Drop Box): The user can copy files to the folder but can’t view its contents.
*No Access: The user can’t see or copy files from the folder.
7) Click Done.


We recommend the steps above because they will show you how to set up file sharing on Mac.


If you’re still experiencing the same issue, then give the steps here a try: Start up your Mac in safe mode - Apple Support


Performing this step above may help resolve the issue or allow us to isolate the problem further.


If the original problem persists after trying the previous steps, please provide us with specifics on what you see for more help, and we will continue from there.


Thanks for using the Apple Support Communities.


Cheers!

Feb 28, 2023 7:20 AM in response to danielmhubbard86

This is a problem with smb -- the protocol Apple uses for file sharing. We don't know what they did in the latest update, but they broke it. There is no way to fix it except for the temporary solutions that are circulating on the internet and you can try them at your own risk. Bottom line: If you rely on Apple file sharing do not upgrade until this is fixed. Please make sure to complain to Apple so they give it a high priority. Feedback - macOS - Apple.


abromber


Mar 1, 2023 3:19 AM in response to J_Johnnyboy

Hey mr. apple specialist. I know this isn't the topic, but could be closely related since file sharing and firewall is working in tandem. I am trying to get this noticed since it's a massive security concern if it pans out as I lay it out...the issue is not getting recognised as it should right now. Would really appreciate a bump for this issue since people are going to freak out when they find out that Ventura is messing with firewall settings (again, if it's no malware doing that).

The post: macOS Ventura Firewall issues/security co… - Apple Community


Feb 16, 2023 2:20 PM in response to J_Johnnyboy

  • Safe mode does not help.
  • When using my MacBook to connect to iMac, I can open the home folder but then opening any folder in the Home folder does not work. The MB then freezes forcing a hard restart.
  • Sometimes, when turning File Sharing on or off on the iMac, the iMac freezes forcing a hard restart.
  • Never had this issue until updating 13.2 --> 13.2.1.

Mar 9, 2023 6:21 AM in response to Ken225

Ken225, Here is the process:


On the host Mac (the one where the shared folders reside):

  1. Go to System Settings, General, Sharing.
  2. Where it says "File Sharing", click on the little circle with the "i" in it. That will bring up a list of shared items.
  3. Remove all items from the list using the "minus" sign.
  4. Close the window by clicking "Done".
  5. Toggle File Sharing to "off"
  6. Reboot.
  7. Go back to File Sharing and toggle "File Sharing" on again.
  8. No need to restore items to the shared list; they should appear automatically when they are shared.
  9. I rebooted again but not sure that is necessary.
  10. If it worked, sharing should now be restored.


Apple now says this is being fixed in the next OS update. Good luck! Let us know if it works.


abromber

Feb 17, 2023 6:44 PM in response to Ken225

Same issue. I happened to just get a new router as well so I thought I had messed up a setting and spent forever trying to figure it out. But I noticed sharing was working in the other direction viewing files from my Macbook that hadn't yet been updated. I just can't view the files on my Mac Studio share with the updated os. Hopefully they will fix this issue soon.

Feb 21, 2023 8:02 AM in response to Ken225

I had the problem and spent allot of time with Apple tech support trouble shooting and eliminating issues that could be with the local network and router etc. But when it comes down to it, it is a MAC OS bug regarding local file sharing. Screen sharing works fine. The work around for now is using dropbox sharing instead of local file sharing; the issue with that, if the internet is down, that would not work. So it is a material bug in Apple OS 13.2.1 that is yet to be resolved; and I suspect some issues were starting in early versions of Ventura--

Feb 22, 2023 12:05 AM in response to Ken225

I'm highly impacted by this issue!

There is no sharing from M1 to MBPro possible, BUT I can still share my LINUX machine.

Of course I have checked the sharing preferences on both MAC's as suggested by J_Johnnyboy, they wer fully OK.

I'm not that software geek to work with terminal and delete or change some files as others did - by the way, where they successfull?


What's also strange is, that shutting down the M1 takes a very long time (1 min or longer) since that 'improvement' to 13.2.1


Feb 23, 2023 3:52 PM in response to Ken225

Hi Ken,


We have had major issues with OneDrive syncing Sharepoint sites since that update got rolled out. Users installed the update overnight and in the morning they couldn't access sync files in their finder. OneDrive basically asked them to resign in, and when you checked which sites are synced after there were non listed!!. This means we had to re-sync all the sites again (some users are syncing close to 60 sites) and to make it even more hilarious the location of the synced files changed, so now we are not sure if the file in previous folders got synced or not!! So for the time being we need to keep both document folders. This wouldn't be such an issue if you could choose the location of the synced folder manually like you can on Windows, but it's not asking you for that on Mac!!! Well done Apple! Properly tested updated rollout.

Feb 23, 2023 6:11 PM in response to maverickgd0911


As soon as I upgraded to Ventura 13.2.1 I could no longer access files on my Mac laptop from my Mac mini. I was having to go into every file on my laptop and use "info" and set it up so that my Mac mini could access that specific file. Given the number of files I would need to access over time, this was not an acceptable long-term solution. Read most of the posts here, tried them, nothing. Went to Apple support, nothing.


However, I just found this and tried the second option. ...and it worked.

https://www.stratospherix.com/artic...=Re-enable File Sharing,again to re-enable it.


The fix involved going into System Preferences > Security & Privacy > Full Disk Access, then turning off smbd (did need to give the pw for my Mac mini), then re-enabled smbd. I then accessed files on the laptop from the Mac mini that I had not yet set up to be specifically accessed, and all files opened with no problems at all. It appears I have access to all the files on the laptop once again.


Good luck!

Ventura 13.2.1 broke file sharing and related issues

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