I can get a few opening screens which seem normal but my cursor is stuck in upper left side and i cannot enter passcode with my keys

I can get a few dufferent normal opening screens but my cursor wont move from the upper left corner and my keys wont type in my passcode. Whats up w my macbook air?

MacBook Air (M2)

Posted on Feb 15, 2023 6:47 AM

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Question marked as Top-ranking reply

Posted on Feb 15, 2023 8:28 AM

DSF49 wrote:

I can get a few dufferent normal opening screens but my cursor wont move from the upper left corner and my keys wont type in my passcode. Whats up w my macbook air?


SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies



if no resolve you make it sound like both the trackpad and keyboard have failed— this would be hardware.


The trackpad/keyboard cable are one in the same— so maybe it is cable only. Certainly known to fail on some Macs esp the MBP 2015


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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1 reply
Question marked as Top-ranking reply

Feb 15, 2023 8:28 AM in response to DSF49

DSF49 wrote:

I can get a few dufferent normal opening screens but my cursor wont move from the upper left corner and my keys wont type in my passcode. Whats up w my macbook air?


SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies



if no resolve you make it sound like both the trackpad and keyboard have failed— this would be hardware.


The trackpad/keyboard cable are one in the same— so maybe it is cable only. Certainly known to fail on some Macs esp the MBP 2015


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



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I can get a few opening screens which seem normal but my cursor is stuck in upper left side and i cannot enter passcode with my keys

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