The letter "s" being added automatically, why?
When I scan an Ipad or iPhone's serial number and it automatically puts the letter S at the beginning. that is We get "ST*******LJ"
How do I stop that from happening? I have used different types of Barcode scanners but still the same.
Any help??
Hello WurieNyce,
Thank you for reaching out in Apple Support Communities. Which application are you using when you experience this behavior. If it's a third party application, we recommend for you to follow these helpful troubleshooting steps:
1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.
These steps may help and is outlined here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support
Best regards.
Letter S added in front of all scanned apple devices serial numbers.
