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Settings app crashes trying to change Allowed Contacts in Screen Time

In the "Always Allowed" section of "Screen Time" there is an "ALLOWED CONTACTS" section, where you can select Specific Contacts that a child can communicate with during downtime. Whenever I click on this, the settings up crashes, so I'm unable to make any edits. This happens on my phone and my wife's phone so we're at a loss.

iPhone 13 Pro

Posted on Feb 15, 2023 1:39 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2023 5:21 PM

Hi adkaminski,


Test after forcing the Settings app to close, as re-launching the app may resolve the issue. To do so, simply swipe up from the bottom of the screen, pause in the middle of the screen while swiping, and then swipe up on the Setting app to close it.


If the issue persists, then test the behavior after restarting your iPhone and after checking for an update to iOS, as taking these steps can help to clear up unexpected behavior the device may be experiencing. Check out those steps here:



Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.


Reach out to Apple Support directly to help investigate the issue if it continues. You can use the following link to reach out: Contact - Official Apple Support


Kind regards.

1 reply
Question marked as Top-ranking reply

Feb 16, 2023 5:21 PM in response to adkaminski

Hi adkaminski,


Test after forcing the Settings app to close, as re-launching the app may resolve the issue. To do so, simply swipe up from the bottom of the screen, pause in the middle of the screen while swiping, and then swipe up on the Setting app to close it.


If the issue persists, then test the behavior after restarting your iPhone and after checking for an update to iOS, as taking these steps can help to clear up unexpected behavior the device may be experiencing. Check out those steps here:



Update your iPhone or iPad wirelessly
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see more than one software update option available, choose the one that you want to install.


Reach out to Apple Support directly to help investigate the issue if it continues. You can use the following link to reach out: Contact - Official Apple Support


Kind regards.

Settings app crashes trying to change Allowed Contacts in Screen Time

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