Tv screen cracked on Apple TV/Siri remote. Can it be replaced or do you have to buy a new remote. Do they sell covers to protect the screen

Posted on Feb 15, 2023 1:45 PM

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Question marked as Top-ranking reply

Posted on Feb 16, 2023 4:59 PM


Hello Kwami12,


Thanks for asking the Apple Support Communities about your TV Remote.


Not sure what caused that damage, but the only service available for the Apple TV remote is the battery. This damage would require you to buy a new remote, or just use your iPhone with the built-in Remote app.


Set up the Apple TV Remote on your iPhone or iPad - Apple Support


Apple TV Remote


Be aware, the new Siri Remote looks different, but is still compatible. If you want the same remote, look for an official reseller.


For cases, look at retailers like Amazon, Best Buy, Walmart, etc. Many make some sort of cases to help protect them, but we aren't aware of one that would protect from such catastrophic damage. Here in no special order are three examples:


Amazon


Walmart


BestBuy


Thanks.

2 replies
Question marked as Top-ranking reply

Feb 16, 2023 4:59 PM in response to Kwami12


Hello Kwami12,


Thanks for asking the Apple Support Communities about your TV Remote.


Not sure what caused that damage, but the only service available for the Apple TV remote is the battery. This damage would require you to buy a new remote, or just use your iPhone with the built-in Remote app.


Set up the Apple TV Remote on your iPhone or iPad - Apple Support


Apple TV Remote


Be aware, the new Siri Remote looks different, but is still compatible. If you want the same remote, look for an official reseller.


For cases, look at retailers like Amazon, Best Buy, Walmart, etc. Many make some sort of cases to help protect them, but we aren't aware of one that would protect from such catastrophic damage. Here in no special order are three examples:


Amazon


Walmart


BestBuy


Thanks.

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Tv screen cracked on Apple TV/Siri remote. Can it be replaced or do you have to buy a new remote. Do they sell covers to protect the screen

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