You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to fix when a family member's purchase gets charged to the primary account by mistake

I have a family member on my family account. They recently set up a recurring monthly charge for an app that keeps hitting my primary account, not theirs. How do I help them change that so it does not keep hitting my account?

Posted on Feb 15, 2023 7:29 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2023 6:15 AM

From: How apps, content, and subscriptions from Apple are billed - Apple Support

● Some subscriptions might not be charged to your Apple ID balance.


With that in mind, if is something you think can be paid with personal balance, make sure the family member has enough balance to pay for items before they roll over to your account. Adding funds by using a gift card is a handy method.


How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


Similar questions

1 reply
Question marked as Top-ranking reply

Feb 16, 2023 6:15 AM in response to RickOsborne

From: How apps, content, and subscriptions from Apple are billed - Apple Support

● Some subscriptions might not be charged to your Apple ID balance.


With that in mind, if is something you think can be paid with personal balance, make sure the family member has enough balance to pay for items before they roll over to your account. Adding funds by using a gift card is a handy method.


How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support


How to fix when a family member's purchase gets charged to the primary account by mistake

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.