I canceled all my subscriptions that I had that I used my visa on and they have all expired but when I try to remove my card it says can’t remove card there is a active subscription on your account that require atleast one payment on file.

How do I remove my card

iPhone 11, iOS 16

Posted on Feb 15, 2023 9:37 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2023 6:59 PM

Hi Stargirlnuvi

Welcome to the Apple (user-to-user) Community


Here's Apple Support's method of removing a card:

How to delete an Apple ID payment method:

Remove a payment method from your Apple ID - Apple Support


Else:

Maybe you still have iCloud or ?


Apple Support's article:

If you can't remove a payment method from your Apple ID – Apple Support

says:

Eg: "If you have subscriptions such as iCloud+,

have an unpaid balance 

or use purchase sharing,

you must keep at least one payment method on file".


and

"If you still can't remove a payment method, contact Apple Support."


All the best :-)

1 reply
Question marked as Top-ranking reply

Feb 17, 2023 6:59 PM in response to Stargirlnuvi

Hi Stargirlnuvi

Welcome to the Apple (user-to-user) Community


Here's Apple Support's method of removing a card:

How to delete an Apple ID payment method:

Remove a payment method from your Apple ID - Apple Support


Else:

Maybe you still have iCloud or ?


Apple Support's article:

If you can't remove a payment method from your Apple ID – Apple Support

says:

Eg: "If you have subscriptions such as iCloud+,

have an unpaid balance 

or use purchase sharing,

you must keep at least one payment method on file".


and

"If you still can't remove a payment method, contact Apple Support."


All the best :-)

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I canceled all my subscriptions that I had that I used my visa on and they have all expired but when I try to remove my card it says can’t remove card there is a active subscription on your account that require atleast one payment on file.

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