SSL error when sending emails after updating Ventura

I updated Ventura yesterday to 13.2.1 – and now I'm getting an odd email issue.


A few times a day when trying to send mail, I get a pop-up saying "an ssl error has occurred and a secure connection to the server cannot be made"


However, if I try resending it again the email will go through.


Anyone else having this issue?

iMac 21.5″, macOS 10.15

Posted on Feb 15, 2023 10:23 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2023 11:04 AM

Hi Dan-Aust,


Thank you for using the Apple Support Communities! If you're experiencing an issue when sending mail, the steps from the article below may help:


If you can’t send or receive email on your Mac

You might see a status icon such as a lightning bolt  or warning symbol  next to your account's inbox in the Mail sidebar, or in the upper-right corner of the Mail window. Click it to learn more.
If the status is Network Offline, make sure that your Mac is connected to the internet, then try again.
If the status is Login Failed, check with your email service provider (ESP) to be sure that your account is set up correctly on your Mac.
If Mail asks for your password, but entering the password doesn't help, find out why your email provider is rejecting your password.
If your email service is experiencing a temporary outage, your email provider might have a status message on their website. For example, Apple's system status page shows the status of iCloud Mail. Status pages are also available for other email services, such as Gmail and Outlook. Some brief service outages might not appear on a system status page, so you might want to wait a few hours and try again.


Test using webmail
Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.
Webmail is a good way to verify that your account is valid, but it doesn't mean that your account is set up correctly in Mail. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.


Remove your email account, then add it back
If no other solutions work, follow these steps:
1. Remove your email account in Mail.
2. Add your email account in Mail again.
3. Try to send and receive email.

Hope this helps!

Have a great day.


Similar questions

1 reply
Question marked as Top-ranking reply

Feb 17, 2023 11:04 AM in response to Dan-Aust

Hi Dan-Aust,


Thank you for using the Apple Support Communities! If you're experiencing an issue when sending mail, the steps from the article below may help:


If you can’t send or receive email on your Mac

You might see a status icon such as a lightning bolt  or warning symbol  next to your account's inbox in the Mail sidebar, or in the upper-right corner of the Mail window. Click it to learn more.
If the status is Network Offline, make sure that your Mac is connected to the internet, then try again.
If the status is Login Failed, check with your email service provider (ESP) to be sure that your account is set up correctly on your Mac.
If Mail asks for your password, but entering the password doesn't help, find out why your email provider is rejecting your password.
If your email service is experiencing a temporary outage, your email provider might have a status message on their website. For example, Apple's system status page shows the status of iCloud Mail. Status pages are also available for other email services, such as Gmail and Outlook. Some brief service outages might not appear on a system status page, so you might want to wait a few hours and try again.


Test using webmail
Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive email.
Webmail is a good way to verify that your account is valid, but it doesn't mean that your account is set up correctly in Mail. Your email provider can help you verify your email settings and check for other issues that affect sending or receiving email.


Remove your email account, then add it back
If no other solutions work, follow these steps:
1. Remove your email account in Mail.
2. Add your email account in Mail again.
3. Try to send and receive email.

Hope this helps!

Have a great day.


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SSL error when sending emails after updating Ventura

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