You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I just restored my iPhone because i lost the passcode but messages ask me for old passcode

I just restored my iPhone because i lost the passcode but messages ask me for old passcode

iPhone 13 Pro Max

Posted on Feb 16, 2023 1:05 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2023 1:09 AM

You have multiple devices that is either using the same Apple ID or had used the same Apple ID in the past. You would know the passcode unless you had shared your Apple ID with someone who cannot be contacted now.


That is why it is recommended that Apple ID should not be shared.


Now the only option is to log into https://appleid.apple.com with your Apple ID credentials and remove all unknown devices.

1 reply
Question marked as Top-ranking reply

Feb 16, 2023 1:09 AM in response to EmadAbdullah

You have multiple devices that is either using the same Apple ID or had used the same Apple ID in the past. You would know the passcode unless you had shared your Apple ID with someone who cannot be contacted now.


That is why it is recommended that Apple ID should not be shared.


Now the only option is to log into https://appleid.apple.com with your Apple ID credentials and remove all unknown devices.

I just restored my iPhone because i lost the passcode but messages ask me for old passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.