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MacBook Pro 2016 15" power off unexpectedly.

Hi, my MacBook power off automatically when there is heavy usage/load (many apps open). It doesn't turn on itself. but when I plug in the charger and press power button it turns on with all the apps open (like restore). During turning it on, there is some kind of quick gray screen with some progress sign.


I think this is some kind of power management issue? My battery cycle is 343 and battery is draining so fast eversince upgraded to os 12. What could be the possible solution here? I already tried reseting PRAM, SMC.

MacBook Pro 15″, 12.6

Posted on Feb 16, 2023 2:27 AM

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Question marked as Top-ranking reply

Posted on Feb 16, 2023 2:34 AM

Hi there!


Your Mac has a battery service message; this means the battery needs repair.

Get started with service here: Mac Repair & Service - Apple Support.


Jack

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MacBook Pro 2016 15" power off unexpectedly.

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