You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How to unlock iPhone to use SIM card

How do I unlock my phone to use SIM card from Austria? Or how do I contact my carrier?

iPhone 13, iOS 16

Posted on Feb 16, 2023 4:33 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2023 4:36 AM

You will have to contact you current carrier about that, check this article:

How to unlock your iPhone for use with a different carrier - Apple Support


The contact info for your current carrier should be listed on this page:

Wireless carrier support and features for iPhone in the United States and Canada - Apple Support

2 replies
Question marked as Top-ranking reply

Feb 16, 2023 4:36 AM in response to antonella233

You will have to contact you current carrier about that, check this article:

How to unlock your iPhone for use with a different carrier - Apple Support


The contact info for your current carrier should be listed on this page:

Wireless carrier support and features for iPhone in the United States and Canada - Apple Support

Feb 16, 2023 5:01 AM in response to antonella233

Just to be clear, “current carrier” refers to the phone’s original “subsidizing” carrier — i.e. the carrier who applied the “carrier lock” to your device.


If you are no longer an active/paying customer of THAT carrier, you might find that “device unlock” requests are a “challenging” task.

How to unlock iPhone to use SIM card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.