Family sharing purchase approval for a minor is not the same thing as Itunes purchase approval both through Apple? My daughter is able to make multiple purchases and I have no recourse ?.
Family sharing purchase approval for a minor is not the same thing as Itunes purchase approval both through Apple. My daughter is able to make multiple purchases and I have no recourse. Family sharing has been turned on since I signed my daughter up for an Apple ID. She needs the approval to make purchases even if they are free apps. The first problem every time my phone updates the purchase approval reverts to being off- I now check it and the toggle is always on. Last month my daughter was able to purchase $180 worth of game tokens, I reported it and the refund was denied. I figured it was a hard lesson and that I had forgotten to check my settings after the last phone update which had been a week or so prior. I figured it was just my daughter's lucky timing and ultimately was my fault. I have been unsuccessful at reaching anyone to rectify this problem. Now just a few days ago my daughter has been able to purchase more in-game tokens. I noticed in my bank account before the receipt was even generated- I had to wait to request a refund and report an issue. I was able to check my daughter's settings and purchase approvals were turned on. while searching for someone to contact I found that there is another setting in the iTunes store for authorizing purchase approvals! why are there two places to set this up through the same platform all under apple ?- the family sharing was automatic through my daughter's age upon signing up for the apple ID. Why, if one setting is turned on can the other setting that is not turned on, override my first setting? all of my requests for refunds totaling close to $300 have been denied with no explanation, and I can't find someone to speak with. I have no recourse and who to say that now that I have two settings saying my daughter needs purchase approval, there isn't a third hidden setting that she will find her way into?
iPhone XR, iOS 15
