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Mail: Smart Mailboxes stopped working after updating to Ventura 13.2.1

Is anyone else experiencing a functionality issue with Mail: Smart Mailboxes after the recent update to Ventura 13.2.1? Smart Mailboxes are not flagging any messages. I have tried several things on my side, including:

  1. Mailbox > Rebuild
  2. Creating a brand new Smart Mailbox
  3. Deleting and recreating an existing Smart Mailbox
  4. Quitting and re-launching Mail
  5. Shutting down and rebooting my desktop


None of the above actions have made a difference.

Please advise.


iMac 27″ 5K, macOS 13.2

Posted on Feb 16, 2023 9:00 AM

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Question marked as Best reply

Posted on Oct 21, 2023 5:19 AM

All of you can complain to Apple: Product Feedback - Apple


Doing so here is obviously not working ... dead horse syndrome.

Similar questions

42 replies

Sep 26, 2023 7:50 PM in response to javaDevOps

I have the same problem since around the same time when I made a Ventura update. I tried all sorts of things that didn't work, so I hoped that an update to Sonoma would fix it - which it didn't.

Even worse than the smart folders not working is that the e-mail search (top right text box) is not working either! Strangely, searching via Spotlight works, but Spotlight is not as accurate as Mail's search.

I really wonder what else to do because the problem also applies to a newly created e-mail account.

Has anyone of you tried to reinstall the whole system? I'm worried that the problem might come back again if it's part of my CCC/TimeMachine backup...

Nov 11, 2023 8:04 PM in response to NotClamz

Didn't work for me, but what did work for me was creating a new local user in MacOS, start Mail app and add my existing mail accounts (from Google, Exchange, IMAP) there again. Smart folders worked without any issue.

So it seems that the problem is due to some kind of corruption in the user's folder, but I haven't found out which one it could be. Removing the Mail folder in ~/Library didn't do the trick, it was immediately recreated after starting Mail without having any effect. There must be other locations where Mail saves preferences in the local user folder because even though I had removed all my mail accounts, the favourites and smart folders were still there, even after removing ~/Library/Mail.

I guess/hope that once we find the location of the file(s) where Mail stores these other kind of preferences, that this would help fixing the problem.

Dec 5, 2023 4:55 AM in response to javaDevOps

Just wanted to add that since last thursday my smart mailboxes have disappeared too except a few that are still in favourites, but no longer clickable. I'm running Ventura 13.6.1. Tried everything mentioned in this thread and still no luck. Apple support no good. Just ended up suggesting going back to an older backup. Wasted hours on this as my smart mailboxes save me loads of time.

Dec 13, 2023 9:34 PM in response to javaDevOps

I can't believe it, but after updating to MacOS 14.2 today, smart folders are now working again! They correctly show the numbers of all the unread e-mails and the e-mails don't disappear anymore once you go back to the smart folder. Unfortunately, we probably won't ever know what was the problem and why it took so long for them to fix it, but better late than never...

Jan 17, 2024 8:09 AM in response to itsapplemike

Wow, what a great response! Thanks itsapplemike! I was unable to get any smart mailbox to display properly on apple mail in column view using Sonoma 14.2.1. When clicking on a smart mailbox, it would not display the smart mailbox, but whatever the last non-smart mailbox was you clicked on. Disabling icloud sync fixed the issue.


Oops.. I spoke too soon. Disabling icloud sync also disabled my icloud e-mail account, and re-enabling the icloud e-mail account also messed up the smart mailbox again.


Jan 28, 2024 6:21 AM in response to UKRefugee

got smart mail boxes working again on SONOMA too btw.

https://droidwin.com/smart-mailbox-not-working-on-macos-ventura-fix/


for Sonoma quit Apple Mail


Open system settings > iCloud Drive > Apps syncing to iCloud Drive > Unchecked Mail


closed, then re-opened mail and it seems smart mail boxes (and mail searches) are working properly again. Not sure how long it will last ... but for now, working again. cheers in case this helps.

Mail: Smart Mailboxes stopped working after updating to Ventura 13.2.1

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