Apple Music won’t shuffle on my Apple TV box
My apple music shuffles everywhere else from my phone to any device. But the Apple TV music icon just repeats the same song over and over
WTF!
Question marked as
User profile for user:
Neil22R
User level:
Community Specialist
Hello Andy-1464,
If the shuffle option for Music on Apple TV is not working, restarting and making sure tvOS is up to date can help.
"Restart Apple TV
Do any of the following:
- Press and hold both the Back
(Siri Remote 2nd generation or later) or 
(Siri Remote 1st generation) and TV 
buttons on the Siri Remote until the Apple TV status light blinks rapidly. - Disconnect Apple TV from the power outlet, wait five seconds, then reconnect it.
- Open Settings
on Apple TV, go to System and select Restart.
"
Restart Apple TV - Apple Support
"Update your Apple TV automatically
You can set your Apple TV to automatically install new updates when they're available. Go to Settings > System > Software Updates and turn on Automatically Update.
Update your Apple TV manually
- Go to Settings > System > Software Updates and select Update Software.
- If there's an update, select Download and Install.
- Wait for your Apple TV to download the update. Keep your Apple TV connected and plugged in to power until the update is complete.
After the update downloads, your Apple TV will restart, prepare the update, then install it. When the update is complete, your Apple TV will automatically restart again."
Update your Apple TV - Apple Support
Cheers.