Register Powerbeats pro through android beats apps

why does my serial number cannot be recognized by the system when i register my powerbeats pro through android beats apps?

Posted on Feb 16, 2023 6:35 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2023 4:24 PM

Hi moonlight6,


Thanks for contacting Apple Support Communities!


We understand that you're attempting to register your Beats but the serial number is invalid.


Check out this resource which explains where you can locate your Beats serial number to verify the serial number is correct: Find your Beats serial number - Apple Support

"Powerbeats Pro

Check the inside of the case.

The serial number is located inside the case, near the top edge.

To find the serial number of your Beats product when it's connected to your Android device or paired in the Beats app for Android:

  1. Open the Beats app.
  2. Scroll to "Under the hood: Serial number.""


If you're still unable to register your Beats, we'd suggest that you contact Apple to register your Beats for you. You can reach them here: Contact Apple Support 


Take care!

3 replies
Question marked as Top-ranking reply

Feb 18, 2023 4:24 PM in response to moonlight6

Hi moonlight6,


Thanks for contacting Apple Support Communities!


We understand that you're attempting to register your Beats but the serial number is invalid.


Check out this resource which explains where you can locate your Beats serial number to verify the serial number is correct: Find your Beats serial number - Apple Support

"Powerbeats Pro

Check the inside of the case.

The serial number is located inside the case, near the top edge.

To find the serial number of your Beats product when it's connected to your Android device or paired in the Beats app for Android:

  1. Open the Beats app.
  2. Scroll to "Under the hood: Serial number.""


If you're still unable to register your Beats, we'd suggest that you contact Apple to register your Beats for you. You can reach them here: Contact Apple Support 


Take care!

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Register Powerbeats pro through android beats apps

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