Apple music
When i try to listen to this one specific song this keeps showing up. Ive tried restarting twice, offloading the app, going off wifi and idk what else to do
User profile for user:
Miche11e_P
User level:
Community Specialist
Hi sophia12_,
Thanks for contacting Apple Support Communities!
We understand that you're seeing an error when you try to play a particular song.
Are you an Apple Music subscriber or is this purchased music?
Are you streaming the music or is it downloaded to your device? If it's downloaded, do you experience the same behavior if you delete the download and download it again? You can tap the three dots next to the song in your library and choose "Remove Download to delete the song. If you need help to redownload music, you can follow the steps here to do so if the song was purchased: Redownload music - Apple Support
"Redownload music in the iTunes Store app on your iPhone, iPad, or iPod touch
- Open the iTunes Store app.
- On your iPhone or iPod touch: At the bottom of your screen, tap More
, then tap Purchased. - On your iPad: Tap Purchased.
- Tap Music. If you use Family Sharing, tap a family member’s name to see music that they purchased.
- Find the music that you want to redownload, then tap it.
- Tap the download button
next to a song or album."
If you're an Apple Music subscriber and the song is downloaded, you can simply tap the three dots when you're viewing the song in your Library and choose Delete from Library.
We look forward to your reply.
Cheers!