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Apple Music won't scroll

When I go into Apple Music and choose an artist on my macbook M2, running Ventura 13.2.1, I can only see the landing area and cannot scroll down on the page to see other albums, etc. Tried track pad and arrows to no avail. Went into System Settings and all the trackpad settings look good. Makes using Music app almost useless. Any suggestions.

MacBook Air, macOS 13.2

Posted on Feb 17, 2023 8:35 PM

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Posted on Apr 8, 2023 11:29 PM

This does nothing to address the issue. When I land on an artist page in Apple Music, I can see the latest album and maybe a couple of others. But, when I try to scroll down to see the other albums by the artist, I can't scroll and I'm stuck seeing only the top songs and one or two albums. Maybe you can look into this actual problem because I'm not the only one experiencing this

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Question marked as Top-ranking reply

Apr 8, 2023 11:29 PM in response to R_Gabriel

This does nothing to address the issue. When I land on an artist page in Apple Music, I can see the latest album and maybe a couple of others. But, when I try to scroll down to see the other albums by the artist, I can't scroll and I'm stuck seeing only the top songs and one or two albums. Maybe you can look into this actual problem because I'm not the only one experiencing this

Feb 19, 2023 3:58 PM in response to Fenway1967

Hey there and welcome to Apple Support Communities Fenway1967,


We can certainly understand your concern and can help provide some insight.


We recommend checking out these steps for more information on what to do if you are having issues with your application on your Mac.


" If an app on your Mac stops responding, closes unexpectedly, or won’t open

If an app on your Mac does not work as expected, try this.


  1. Quit and reopen the app

Quit the app, then open it again. If the app won't quit, force the app to quit. Then check to see if the problem with the app is fixed.

 

2. Restart your Mac

Restart your Mac. Then check to see if the problem with the app is fixed.

 

3. Check for updates

To see if updates are available for the app, open the App Store, then click Updates. If updates aren't available for the app, update the software on your Mac. Or if you didn't get the app from the App Store, look for updates to the app on the app developer's website. Then check to see if the problem with the app is fixed.

 

4. Reinstall the app

Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. If you didn't get the app from the App Store, redownload the app on the app developer's website. Then check to see if the problem with the app is fixed.

 

Get more help


For additional information, check out this link: If an app on your Mac stops responding, closes unexpectedly, or won’t open - Apple Support


These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.


Kindest regards!


Apple Music won't scroll

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