Loss of the Whole family's Music Library when the family organizer changed his region

Hi zakharsk,

The music will not return when switching back to the previous region. When switching regions, that requires you to cancel your subscriptions. When canceling Apple Music, you lose access to your iCloud Music Library Content, which results in the music being cleared from Apple's servers. Check out that information here: Legal - Apple Media Services - Apple

When your Apple Music membership ends, you will lose access to your iCloud Music Library, including iCloud Music Library Content that is uploaded to iCloud Music Library servers.

Let us know if you have any additional questions.

Kind regards.

Hi zakharsk,

Welcome to Apple Support Communities. We understand that you're having an issue with Apple Music Family Sharing. We'd like to try to help.

When you move to another country, it's expected that you'll change the Apple ID region so you can use all features in your new location. Were you and your family members using the same Apple ID? We ask because it sounds like they lost all access to their music when you signed out.

When using Family Sharing with purchase sharing, family members must be in the same Apple ID country or region. If a family member changes their Apple ID country or region, that person might lose access to other family members’ purchases, and installed apps that were shared from other family members might not work. See the Apple Support article Change your Apple ID country or region.

If you were using the same Apple ID, this could be expected behavior. However, if you're not, we'd like to try to look into this further.

As for your wife getting her music back if she signs back in, she may be able to view her library again depending on the time frame of when she lost it, but she will likely have to rebuild her playlists.

Please keep us updated so we can continue to help if we can.

Take care!