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User profile for user: Farhanmaheee
Farhanmaheee Author
User level: Level 1
5 points

How can I unlock sim lock?!

Hello everyone. I’m a very new member here. I really need a help from you guys. One of my relative sent me iPhone 7 from United Kingdom. The carrier is Vodafone. The phone running perfectly but if I insert sim it says Sim is not supported. Sim locked in settings. I’ve tried to reach Apple Center in Bangladesh. They said they can’t help with it. Is there anyone who can help me out from this issue?!



[Image Edited by Moderator to Remove Personal Information]


iPhone 7, iOS 15

Posted on Feb 18, 2023 5:27 AM

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User profile for user: Kurtosis12
Kurtosis12
User level: Level 9
67,534 points

Posted on Feb 18, 2023 5:39 AM

Your phone is locked to a carrier. You need to contact that carrier and ask them to unlock the phone, they are the only ones who can.


How to unlock your iPhone for use with a different carrier - Apple Support


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
415,954 points

Feb 18, 2023 5:29 AM in response to Farhanmaheee

If you forgot or don't know your SIM PIN

Never try to guess a SIM PIN or PUK code.* The wrong guess can permanently lock your SIM card, and then you would need a new SIM card. If your device asks for a PIN or code that you don't know, here's what to do:

  1. Contact the carrier that gave you the SIM card. If you aren't sure which carrier to call, remove the SIM card and check the card for the carrier's name or logo.
  3. Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code. 
  4. If you can't unlock your SIM card using the SIM PIN or PUK code or if an alert says, "PUK exhausted," ask for a new SIM card.

*If you enter the wrong SIM PIN too many times, your wireless carrier might be able to give you a Personal Unlocking Key (PUK).



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How can I unlock sim lock?!

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